Privacy Policy
1. Introduction
ProPerformance GmbH, including its affiliated brands Relysian and BioHackingSwiss, values your privacy and is committed to the transparent, lawful, and secure handling of your personal and health-related data. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
By using our website, services, or submitting your data to us, you agree to the terms of this Privacy Policy.
2. Data Controller
ProPerformance GmbH
Spätzstrasse 18
CH-8810 Horgen – Switzerland
CHE-381.773.969
E-mail: info@relysian.ch
3. Types of Data We Collect
We may collect and process the following types of data:
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Personal Information: Name, date of birth, gender, contact information (email, phone number, address)
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Health Data: Medical history, genetic data (e.g., WGS), blood test results, gut microbiome data, lifestyle information, biometrics
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Payment Information: Billing address, payment method, transaction details (processed securely via encrypted systems)
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Technical Data: IP address, browser type, device ID, cookies, and usage data when visiting our website
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Communication Data: Emails, messages, booking details, and call logs exchanged with our staff
4. Purpose of Data Processing
We process your data for the following purposes:
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To deliver personalized health optimization and wellness services
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To perform diagnostics, risk assessments, and generate tailored protocols
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To manage bookings, consultations, and follow-ups
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For internal administration and accounting
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To fulfill legal obligations and ensure service safety and compliance
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With your consent, for marketing and communication purposes (optional)
5. Legal Basis for Processing
We process data based on the following legal grounds:
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Your explicit consent (especially for sensitive data like health/genetic information)
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The necessity of processing for the performance of a contract
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Compliance with legal obligations
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Legitimate interests, such as improving our services and communication efficiency
You can withdraw your consent at any time by contacting us at info@relysian.ch.
6. Data Security
We implement appropriate technical and organizational measures to ensure your data is protected from loss, unauthorized access, manipulation, or disclosure. This includes:
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End-to-end encryption (SSL)
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Secured servers and firewalls
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Role-based access control
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Confidentiality agreements with all personnel and external partners
All health-related data is treated with strict medical confidentiality and in accordance with Swiss clinical data standards.
7. Data Retention
We retain your personal data only for as long as necessary:
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To fulfill the purposes outlined in this policy
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To comply with applicable laws (e.g., medical or tax regulations)
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To retain legal evidence (e.g., in case of disputes)
Once data is no longer required, it is securely deleted or anonymized.
8. Data Sharing and Transfers
We do not sell or rent your data to third parties.
Your data may be shared only with:
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Certified laboratories and diagnostic facilities (e.g., for blood or genetic testing)
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Healthcare professionals under contract or NDA
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Payment processors and IT service providers under strict data protection terms
Your data is processed exclusively in Switzerland or countries with adequate data protection levels. If international transfer is necessary, we ensure legal safeguards (e.g., Standard Contractual Clauses).
9. Your Rights
You have the right to:
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Access your data (Art. 25 FADP / Art. 15 GDPR)
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Rectify incorrect or outdated data
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Withdraw your consent at any time
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Request data erasure (“right to be forgotten”) if legally permissible
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Restrict or object to data processing under certain conditions
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Receive a copy of your data in a portable format (data portability)
To exercise any of these rights, contact us at info@relysian.ch.
10. Use of Cookies and Analytics
Our website uses cookies to improve user experience and gather anonymized usage statistics via tools such as Google Analytics. You may manage or disable cookies through your browser settings at any time.
11. Updates to This Policy
We reserve the right to modify this Privacy Policy as necessary to remain compliant with applicable laws or to reflect changes in our data practices. All updates will be posted on relysian.ch and become effective upon publication.
12. Contact and Supervisory Authority
For privacy-related inquiries or complaints, please contact:
ProPerformance GmbH – Data Protection Officer
Spätzstrasse 18, CH-8810 Horgen
Email: privacy@relysian.ch
You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the competent EU supervisory authority, if applicable.
